Shipping policy

Shipping Policy

Shipping Delivery Times

Domestic Orders: 3-5 Business Days

International Orders: 8-10 Business Days

Address Accuracy
Please double-check your shipping address at checkout. If an order is sent to the wrong address due to customer error, the customer is responsible for any reshipping costs. This helps us continue to provide quality service and fast delivery for everyone!

Responsibility 

Please note that once an order is with the post office or tracking shows it as delivered, it is out of our hands and safely in the care of the shipping provider. 

We are not responsible for lost, stolen, or delayed shipments, nor are we liable for packages that are marked as "Delivered" by the carrier but have not been received. In the rare event that your package goes missing, please contact the shipping provider directly to file a claim. While we cannot replace or refund these items out of pocket, we are always happy to provide any shipping details or documentation needed to help you with your carrier claim.

Order Cancellations

Order cancellations are not permitted once the order has been confirmed and processed. Please review your order carefully before finalizing it.

 International Shipping & Customs

We love seeing LEE-LO travel the world! Please keep in mind that once your swimwear leaves our hands, it may be subject to local import duties, taxes, or customs fees based on your country’s regulations. These charges are determined by your local government and are the responsibility of the customer. Because these fees vary wildly from country to country, LEE-LO has no control over these costs and cannot predict what they might be. We recommend checking with your local customs office so there are no surprises when your suit arrives!